Delivery to the Netherlands, Belgium and Germany
- Delivery times
- An order placed on Monday to Friday before 16:00 will be shipped the same day.
- An order placed on Saturday, Sunday or a public holiday will be shipped the next business day.
- If your order contains a craft beer that is not immediately available, this will be sent as soon as possible. In that case you will receive a message indicating the probable date of dispatch.
- The Hoppy Brothers use the reliable services of PostNL, allowing you to track & trace your shipment.
- We use special packaging fit for glass bottles, and therefore our charges are accordingly.
- Our gift packs are wrapped with appropriate attention and packaging.
Delivery to other countries
We also ship to other countries, but will make you a tailored quote for the delivery charges. Please contact us for shipment to any other country than Belgium, the Netherlands and Germany
In accordance with the Dutch Distance Selling Act, you have 14 days grace period during which you can decide to return the items. That period begins one day after the time of shipment. You then have another 14 days to bring the package to the post office. A clear condition for returning is that you use the original packaging and none of the beers have been opened. Return is at the risk and liability of the customer. You do not have to give reason for return, however, we are curious about why you are returning your beers.
The process for returning
- Within 14 days send an e-mail to info [ at ] thehoppybrothers.com with the return form.
- Return the beers, unopened, in the original packaging used by the Hoppy Brothers within 14 days.
- Once we receive your package and return form, we will reimburse your purchase
- Fees for return will be on your own account.